NAMI Warmline Directory

National Warmline Directory

Mental health support before a crisis begins.

It’s not a hotline, it’s a ‘warmline’

Unlike a hotline for those in immediate crisis, warmlines provide early intervention with emotional support that can prevent a crisis – and a more costly 911 call or ER visit. These lines are typically free, confidential peer-support services staffed by volunteers or paid employees who have experienced mental health conditions themselves.